Use cases

Use trusted evidence where a real decision depends on it.

DiligenceID supports reusable evidence across workforce, education, regulated services, onboarding and cross-organisation authority journeys.

Evidence patterns

Make the parties and decision explicit.

Every scenario needs an authoritative issuer, a holder, a verifier, a proportionate request and a relying policy. These patterns describe who does what.

01

Workforce credentials

Carry current evidence across employer, contractor and partner boundaries.

What is proven
Employment, contractor relationship, role, training or permission
Issuer
Employer or another authoritative workforce source
Holder
Employee or contractor
Verifier
Partner, workplace or onboarding service
Decision enabled
Permit onboarding, access or a defined work activity
02

Qualifications

Verify learning outcomes without relying on a copied certificate.

What is proven
Qualification, certification or completed learning
Issuer
Education or training provider
Holder
Learner or graduate
Verifier
Employer, regulator or another service
Decision enabled
Confirm a requirement has been met
03

Professional licences

Present evidence of current professional standing when it matters.

What is proven
Licence, registration, class, scope and current status
Issuer
Licensing or registration authority
Holder
Licensed professional
Verifier
Employer, customer or relying service
Decision enabled
Allow a regulated task or service
04

Customer onboarding

Request defined evidence before creating or linking an account.

What is proven
Identity attributes or another authoritative onboarding fact
Issuer
An accepted authoritative source
Holder
Customer or service user
Verifier
Onboarding organisation
Decision enabled
Create, link or progress an account
05

Eligibility

Prove eligibility without exposing the complete underlying record.

What is proven
Current eligibility for a service, programme or entitlement
Issuer
Programme or eligibility authority
Holder
Eligible person
Verifier
Service or programme provider
Decision enabled
Provide the relevant service or entitlement
06

Delegated authority

Show that a representative may act for an organisation within a defined scope.

What is proven
Organisation, relationship, role, authority, scope and expiry
Issuer
Organisation or delegating authority
Holder
Authorised representative
Verifier
Counterparty or business workflow
Decision enabled
Accept an action on behalf of the organisation
07

Identity recovery

Use trusted evidence as one governed input to account re-establishment.

What is proven
An accepted identity or relationship fact
Issuer
A trusted authoritative source
Holder
Account holder
Verifier
Account recovery service
Decision enabled
Progress a controlled recovery journey
08

Public and community services

Exchange proportionate evidence across service boundaries with a clear purpose.

What is proven
Identity, relationship, eligibility or authority relevant to the service
Issuer
Service or recognised community authority
Holder
Person or representative
Verifier
Another participating service
Decision enabled
Provide or coordinate the appropriate service

What can travel

Facts, relationships and authority.

Credential designs should carry only claims the issuer can authoritatively support and the verifier genuinely needs.

Identity attributesEmploymentQualificationsLicencesPermissionsCertificationsMembershipsEligibilityOrganisational authorityDelegated authority

Workforce and organisation

Prove the authority behind the interaction.

Organisational representation is a chain of evidence: the person, the organisation, the relationship, and the authority relevant to a specific action.

How organisational authority becomes verified evidenceIdentity evidence connects a person to an organisation, current role or relationship, scoped authority or delegation, and a verified action decided by the relying service.01PERSONIdentity evidence02ORGANISATIONEntity represented03ROLE / RELATIONSHIPCurrent connection04AUTHORITY / DELEGATIONScope · purpose · time05VERIFIED ACTIONRelying policy decidesHow organisational authority becomes verified evidenceIdentity evidence connects a person to an organisation, current role or relationship, scoped authority or delegation, and a verified action decided by the relying service.01PERSONIdentity evidence02ORGANISATIONEntity represented03ROLE / RELATIONSHIPCurrent connection04AUTHORITY / DELEGATIONScope · purpose · time05VERIFIED ACTIONRelying policy decides
Identity, relationship and authority remain separate evidence. Verification informs the action; the relying service owns the decision.
RELATIONSHIP

Employment or contractor status

Provide evidence of a current relationship without asking every relying organisation to join the same directory.

CAPABILITY

Role, training or permission

Present evidence relevant to a task, site, service or regulated interaction.

AUTHORITY

Act for an organisation

Show that a person may represent an organisation for a defined purpose, scope and period.

Governance over who may then act on verified evidence—delegated authority, approval limits and revocation of that authority—is a Delegance concern.

The examples describe credential patterns, not claims that named organisations have deployed DiligenceID. Each implementation requires its own issuer authority, privacy assessment, trust policy and integration design.

Put trusted evidence to work

Turn one evidence problem into a governed journey.

Identify what must be proven, who can authoritatively issue it and which decision the relying service must make.